1. Introduction

Welcome to B4U Esports. This policy explains the terms under which we offer refunds and returns for services provided, ensuring alignment with Bhutanese regulations and international standards.

2. Refund Conditions

Refunds are applicable under these circumstances:

Incorrect Service Fulfillment: If services such as virtual currency credits were delivered incorrectly, request a correction or refund within 7 days.

Technical Errors: In case of technical issues preventing service delivery, we will either rectify or refund.

3. Non-Refundable Situations

Change of Preference: Services are non-refundable if preferences change after processing.

User Errors: Refunds are not provided for mistakes like incorrect details submission.

4. Personal Information (PI) Protection

We value your privacy. Personal information collected for transactions is securely stored and used strictly for order processing. We comply with Bhutanese data protection laws and international privacy standards.

5. Contact Information

For refund requests or inquiries, contact us at b4uesports@bhutan4you.online.